Série d'articles : CRM in Microfinance Industry

Tous les pages de ce mémoire:

Conclusions and recommendations, Microfinance

Conclusions and recommendations, Microfinance

Plan de mémoire (cliquez ici): 12/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

The Private Investor/Facilitator

The Theoretical CRM Framework (Artefact Produced)

Plan de mémoire (cliquez ici): 11/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Perception of Respondents on CRM feasibility

CRM Project et Microfinance Institutions System Tools

Plan de mémoire (cliquez ici): 10/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Position of Respondents expressed in percentage

Microfinance industry in Cameroon

Plan de mémoire (cliquez ici): 9/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Research Design Outline

Research Strategy & Data Collection: CRM in Microfinance

Plan de mémoire (cliquez ici): 8/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Microfinance in Cameroon

What is Microfinance? Limitations and Gaps

Plan de mémoire (cliquez ici): 7/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

The QCI Customer Management Model

The CRM Frameworks/Models : IDIC, QCI, Value Chain

Plan de mémoire (cliquez ici): 6/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Customer Relationship Management

CRM Applications and Technology

Plan de mémoire (cliquez ici): 5/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Customer expectations driven by CRM

Customer Relationship Management and Customer Differential

Plan de mémoire (cliquez ici): 4/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Relationships are Strategic

Understanding Relationship Management – Customer RM

Plan de mémoire (cliquez ici): 3/12 Use of CRM in Cameroon Microfinance Industry Microfinance Industry – Research Problem, Question and Objectives Understanding Relationship Management – Customer RM Customer Relationship Management and Customer Differential CRM Applications

Abonnez-vous!
Inscrivez-vous gratuitement à la Newsletter et accédez à des milliers des mémoires de fin d’études !